Friday, November 22, 2013

Wow factor

This week, through the power of streaming, I watched part of the PhoCusWright Innovation Summit.  Seeing those presentations gives me hope for a brighter tomorrow for this crazy industry.  During the presentations, had I been keeping track using tick marks, I would have had a table full of tick marks when words like personalization, collaboration, global, choice, speed and options were said. 

Will some of these tools have a negative impact on Corporate Travel and the way we manage it today?  Probably.  Does that mean we stick our heads in the sand and pretend we don't see it?  I hope not.  Personalization, choice and options are words that travelers love and make travel managers uncomfortable. 

If you didn't get to see any of the good work that came out of there, take look and see what's out there.  See how its changing.  See what travelers are asking for.  See what the future looks like!

http://snipurl.com/287jk32

Most of all, keep going!