Today in Fargo, we are looking at an amazing autumn day with temperatures in the high 60's, low 70's, which for this time of year is awesome. But, the winds are changing direction, the temperatures are cooling and before we know it, we will be shopping for Halloween costumes that fit over a winter coat.
So, knowing Old Man Winter is around the corner, how does that change how you book or think of travel? Historically, you could hear people say, "I don't want to connect through or travel to places like Denver, Minneapolis or Chicago this time of year." Let's, however, look at last year, New York, DC, Seattle, Boston, Pittsburgh, Detroit, and even Atlanta and Dallas were impacted by my friend Old Man Winter. (That's not a complete list either!)
Does this mean we should all hunker down and spend the winter at home? NO! I know my friends at the airlines are working fast and furious to come up with improvements on how they manage weather issues. They are working on better ways to communicate with passengers, better ways to give them options when they are impacted, and even better ways to get operations back up and running after a storm. They know this is a customer service issue for them and they also know that financially, this is something they need to improve upon.
So don't be afraid to travel this winter. Just know the first thing you should pack is a good attitude, second, your courteous demeanor and third, a toothbrush in your carry on...just in case. With a toothbrush in my computer bag and warm coat for my flight back home to Fargo, I vow to keep going!
So, knowing Old Man Winter is around the corner, how does that change how you book or think of travel? Historically, you could hear people say, "I don't want to connect through or travel to places like Denver, Minneapolis or Chicago this time of year." Let's, however, look at last year, New York, DC, Seattle, Boston, Pittsburgh, Detroit, and even Atlanta and Dallas were impacted by my friend Old Man Winter. (That's not a complete list either!)
Does this mean we should all hunker down and spend the winter at home? NO! I know my friends at the airlines are working fast and furious to come up with improvements on how they manage weather issues. They are working on better ways to communicate with passengers, better ways to give them options when they are impacted, and even better ways to get operations back up and running after a storm. They know this is a customer service issue for them and they also know that financially, this is something they need to improve upon.
So don't be afraid to travel this winter. Just know the first thing you should pack is a good attitude, second, your courteous demeanor and third, a toothbrush in your carry on...just in case. With a toothbrush in my computer bag and warm coat for my flight back home to Fargo, I vow to keep going!
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